FAQS

1. When is your next availability?

You may take a look at our available slots when you are logged in.

2. Does your massage includes portable bed?

A: portable bed is available for rental for postnatal massage sessions only. From as Low as $9 per day.

3. Can I share the package with someone else?

A: The package cannot be shared with another person.

4. Where is the location of your shop?

A: this is a house-call massage service.

The massage will be done at the comfort of your home. You would only need to prepare 2 big, 2 small towels and your bed/mattresses will do. We will provide the protective bedsheet cover.

5. When I can start massage after giving birth?

A: you can start massage as soon as 1 week after giving birth naturally. For caesarean birth, you may start 1 month after or upon doctor’s advise, whichever later.

6. Can I top up the package if I like it?

A: you will sure like our services. However, we do not offer package top ups, you may add a new package instead.

7. Can I request for a specific therapist?

A: yes you may. However, it is subjected to availability.

8. What is the frequency of the postnatal massage?

A: we would strongly recommend consecutive days to have the best effect. It will be done from Mondays to Fridays. Saturdays and Sundays would be rest days.

9. What are the appointment hours like?

A: we operate Monday to Saturday 10am to 530pm For postnatal massages, Only Monday to Friday.

10. Can I eat before massage?

A: please only have light bites at least 30 minutes before massage. You can eat right away after massage.

11. Should I bathe before or after massage?

A: it will be good to have a light shower before massage to feel fresh. You can bathe 30 minutes after massage.

12. How many days in advance do I have to book the package?

A: it is recommended to book your package 2-3 months in advance.

13. Is there any expiry for the package?

A: your package will expire 4 months from your Estimated Due Date.

14. When I can start prenatal massage?

A: you many start prenatal massages from week 16 of your pregnancy. And you can do till week 39

15. What does the postnatal massage includes?

A: our postnatal massage packages helps soothe the muscles to prevent cramps and aches. It also includes lactation massage and tummy binding.

16. Is there any other fees included?

A: all our prices are nett and it includes transportation and all basic necessary materials such as oil, cream, herbs, binder, etc.

17. Are your therapist certified and trained?

A: our therapists are all certified and experienced. We hold regular in-house refresher trainings too for the therapist so that we can always uphold the service standards.

18. Can I do a mixture of 60 mins and 90mins?

A: yes you may as long as the total minutes booked tally with the total minutes purchased. Please take note that minimum booking is 60 mins. Eg, 15 sessions x 60 mins is the same as 10 sessions of 90 mins.

19. For postnatal massage, how long should I keep my binder on?

A: it’s recommended for mummies to keep the binder on for at least 6 hours on each day.

20. Will there be any refund if I cancel?

A: unfortunately, refunds can only be processed if there are supporting medical documents to show that you are unfit for the massage.